Refund Policy
Thank you for supporting Eco Cred. As we are an organization dedicated to reducing plastic waste and promoting sustainability, your contributions are vital to our mission. Please read our refund policy carefully.
1. Crowdfunding Contributions
-
No Refunds: Contributions made towards our crowdfunding campaigns are final. Once a contribution is made, it cannot be refunded, as the funds are immediately used to support the progress of the initiative.
-
Campaign Cancellations: In the rare event that a campaign is canceled, we will make every effort to notify contributors as soon as possible. If the campaign is unable to proceed, Eco Cred may offer an alternative solution, such as reallocating the contribution to another campaign or providing store credits (at our discretion).
-
Non-Refundable: Contributions to crowdfunding campaigns are treated as donations towards the development of the campaign's goals and are not refundable, even if the funding goal is not met.
2. Investments
-
Investment Policy: Investments are subject to separate agreements. Please refer to the terms outlined in your investment agreement for information regarding refunds, cancellations, or withdrawals.
3. Event or Campaign Contributions
-
If you contributed to a specific event or campaign and it is canceled, we will contact you to discuss alternative options, including reallocating your funds to a similar initiative or issuing a partial refund.
4. Contact Us
If you have any questions regarding our refund policy, please reach out to us at hello@ecocred.life Our team is happy to assist you.
Thank you for your understanding and support in making a positive environmental impact through Eco Cred.